Privacy Policy

Effective Date: February 3, 2026
Company: FlowService AI
Website: https://flowservice.ai

FlowService AI (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring you understand how your personal information is collected, used, stored, and shared when you visit our website or use our services.

By accessing or using FlowService AI, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you provide and information collected automatically:

Personal Information You Provide

You may voluntarily provide personal data when you:

• Fill out forms (e.g., name, email, phone number, address)

• Sign up for newsletters or services

• Contact support

Examples include:

• First and last name

• Email address

• Contact phone number

• Organization and city/state

• Payment information (if applicable)

Automatically Collected Information

When you interact with our website, we may automatically collect:

• Device and browser information

• IP address and time zone

• Cookies and similar tracking technologies

• Pages visited and interaction data

This automatically collected data is used to enhance website functionality, detect abuse, and generate usage statistics. (FlowService AI)

2. How We Use Your Data

We use collected information to:

• Provide and personalize our services

• Respond to inquiries and customer requests

• Send newsletters, service updates, and marketing communications

• Improve our website and services

• Comply with legal obligations

• Detect and prevent abuse and fraud

We do not sell your personal information to third parties.

3. SMS Opt-In and Messaging

If you provide your phone number and opt-in to SMS communications, you agree to receive text messages from FlowService AI for:

• Service updates

• Appointment and task reminders

• Promotions and marketing messages

• Important notifications related to your account

Message & Data Rates: Message and data rates may apply from your mobile carrier.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP to any SMS message you receive.
For help, reply HELP or contact us at info@flowservice.ai.

4. Cookie & Tracking Practices

We use cookies and similar technologies (e.g., pixels, web beacons) to:

• Improve website performance

• Analyze user behavior

• Enable features like form submission and login

• Support personalized content and advertising

You can manage or disable cookies via your browser settings, but doing so may affect site functionality.

5. Data Security and Handling

We maintain reasonable administrative, physical, and technical safeguards to protect your personal information against unauthorized access, loss, or misuse.

Although we protect your data, no transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. User Rights

Depending on your location and governing law, you have rights concerning your personal information, such as:

• Right to access your data

• Right to correct inaccuracies

• Right to erase your data

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Rights related to automated decision-making

European residents may exercise these rights by contacting us via the details below. (FlowService AI)

7. Mobile Information Sharing Statement

We do not share mobile phone numbers or SMS opt-in data with third parties for marketing purposes without your consent. Your mobile data is only used for communications directly related to FlowService AI services.

8. Third-Party Services

We use trusted service providers for analytics, email delivery, hosting, and communication. These third parties may have access to your data only to perform services for us under confidentiality requirements.

When you leave our site via external links, they are governed by their own privacy practices, which we do not control. (FlowService AI)

9. Legal Disclosures and Transfers

We may disclose your data when required by law or to protect our legal rights.

Your information may be transferred internationally for processing and storage; this includes transfers to the United States, Canada, or other countries with different privacy protections. (FlowService AI)

10. Children’s Privacy

Our services are not intended for anyone under 18. We do not knowingly collect personal information from minors.

If we learn that we have collected personal information from a minor without parental consent, we will take steps to delete it.

11. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the updated policy with a revised effective date.

12. Contact Us

For questions or to exercise your rights regarding your personal information, contact:

FlowService AI
Email: info@flowservice.ai